Returns & Exchanges
At Skillmatics, we want you to be completely satisfied with your fashion finds, which is why we offer a seamless 30-day return and exchange policy for all unworn items with original tags. Whether the fit isn't right or you've changed your mind, our goal is to make your shopping experience effortless.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the items in their original packaging, ensuring all labels and tags are attached, and include the packing slip provided in your email.
- 3.Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location near you.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or ship your new exchange size within 5-7 business days.